(4.6 stars) READ OUR REVIEWS
COLIN HUNTER Fountain Tire owner
JEFF HUNTER Fountain Tire owner
Mon:
8:00 AM - 5:00 PM
Tues:
8:00 AM - 5:00 PM
Wed:
8:00 AM - 5:00 PM
Thur:
8:00 AM - 5:00 PM
Fri:
8:00 AM - 5:00 PM
Sat:
8:00 AM - 5:00 PM
Sun:
CLOSED - CLOSED
Phone:
(807) 343-7959
Fax:
(807) 345-7164
Email:
f401@fountaintire.com
View All Reviews
THUNDER BAY
788 CENTRAL AVENUE THUNDER BAY, ON P7B 6S3
(4.6/5)
OVERALL CUSTOMER RATING
3/4/2023 12:00:00 AM
KYTALYN SMITH
3/3/2023 12:00:00 AM
DAVE COATES
Brought vehicle in for a tire alignment which was preformed but now there is a wobble on the left front tire (you can see it as the steering wheel vibrates back and forth when speeds increase over 105km/h). Not sure if a wheel weight was knocked off or something else happened but this condition did not exist the weekend before.
Response: Hello. We are sorry you had an unsatisfactory experience with us. We would love another opportunity to resolve the issue. Please email customer.feedback@fountaintire.com or call our Customer Feedback team at 1.855.451.6950.
3/3/2023 12:00:00 AM
JOHN JANSSEN
3/3/2023 12:00:00 AM
ELISE DEMEO
2/27/2023 12:00:00 AM
JOHN/SHANNON DIXON
2/25/2023 12:00:00 AM
BRIAN KLAN
I came in on a Saturday with a leaking tire. I am from out of town. I was assisted without any waiting and the vehicle was repaired exactly in the time I was told it would take even though it was over the lunch period. I was very pleased and could continue doong the things to needed get done with very minimal disruption. Thanks.
Response: Hi Brian, thank you for your very kind review! We are so glad you had a great experience with our Thunder Bay team, and we really appreciate your feedback.
2/23/2023 12:00:00 AM
KERRI HARRIS
Fountain Tire was amazing to deal with. My 19yo daughter had her first flat tire so I sent her to FT and they took great care of her car and had it fixed and she was out of there in no time. She was very happy with the service. Thanks for taking the stress out of a stressful situation :-)
Response: Hi , thank you for your very kind review! We are so glad you had a great experience and we really appreciate your feedback.
2/22/2023 12:00:00 AM
SYLVIA WRIGHT
2/21/2023 12:00:00 AM
RICK NICHOLETTS
Always impressed with staff and service levels in this case they under promised and over delivered, keep up the great work!
2/21/2023 12:00:00 AM
SHANNA ROMANSON
TIRES SERVICES OFFERED
Flat Repair
Seasonal Tire Changeover
Tire Replacement
MAINTENANCE & AUTOMOTIVE REPAIR
Air Conditioning
Balancing And Tire Repairs
Batteries
Brakes
Car Care Package Restrictions Apply
Electrical
Exhaust
Heating Cooling
Heavy Duty Truck Alignments
Oil And Filter Change
Out Of Province Inspection
Pre Purchase Inspection
Pre Trip Inspection
Seasonal Maintenance Package Includes Oil Change
Shocks Struts
Transmission Services
Tune Ups
Wheel Alignment
OTHER SERVICES
Contactless Drop Off
Digital Vehicle Report
Financing
Key Drop Box
Tire Storage
TIRES AND ADDITIONAL SERVICES
Mack and Volvo Repair and Warranty Center
CUSTOMER REVIEWS
(4.6/5)
KYTALYN SMITH
March 04, 2023
DAVE COATES
March 03, 2023
Brought vehicle in for a tire alignment which was preformed but now there is a wobble on the left front tire (you can see it as the steering wheel vibrates back and forth when speeds increase over 105km/h). Not sure if a wheel weight was knocked off or something else happened but this condition did not exist the weekend before.
MANAGER
Hello. We are sorry you had an unsatisfactory experience with us. We would love another opportunity to resolve the issue. Please email customer.feedback@fountaintire.com or call our Customer Feedback team at 1.855.451.6950.
JOHN JANSSEN
March 03, 2023
ELISE DEMEO
March 03, 2023
JOHN/SHANNON DIXON
February 27, 2023
BRIAN KLAN
February 25, 2023
I came in on a Saturday with a leaking tire. I am from out of town. I was assisted without any waiting and the vehicle was repaired exactly in the time I was told it would take even though it was over the lunch period. I was very pleased and could continue doong the things to needed get done with very minimal disruption. Thanks.
MANAGER
Hi Brian, thank you for your very kind review! We are so glad you had a great experience with our Thunder Bay team, and we really appreciate your feedback.
KERRI HARRIS
February 23, 2023
Fountain Tire was amazing to deal with. My 19yo daughter had her first flat tire so I sent her to FT and they took great care of her car and had it fixed and she was out of there in no time. She was very happy with the service. Thanks for taking the stress out of a stressful situation :-)
MANAGER
Hi , thank you for your very kind review! We are so glad you had a great experience and we really appreciate your feedback.
SYLVIA WRIGHT
February 22, 2023
RICK NICHOLETTS
February 21, 2023
Always impressed with staff and service levels in this case they under promised and over delivered, keep up the great work!
SHANNA ROMANSON
February 21, 2023
Customer Reviews are collected through a third party platform.
{{showWheelsRims ? 'SEASONAL TIRE CHANGE' : 'NEW TIRE INSTALLATION'}}
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SUBMIT
Additional Comment
SUBMIT
SLOW LEAK AND/OR FLAT REPAIR
Which tire is losing air or flat?
Rear Front
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SUBMIT
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{{currentTire.description}} (Trailer Only)
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Warranty: {{currentTire.treadWearWarrantyKm}}
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AVAILABILITY: {{currentTire.statusDisplayName ? currentTire.statusDisplayName : 'Contact Store'}}
PER TIRE
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KEEP
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{{newTire.description}} (Trailer Only)
Size: {{newTire.tireSize}}
Warranty: {{newTire.treadWearWarrantyKm}}
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Vehicle and Product Mismatch
The tires selected {{validationResult.tireSize}} do not match the manufacturer’s recommendation.
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The wheels selected, {{validationResult.wheelSize}}, does not match per the vehicle manufacturer recommendation.
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The tires selected, {{validationResult.tireSize}}, and wheels selected, {{validationResult.wheelSize}}, do not match per the vehicle manufacturer recommendation.
Putting on incorrect tire/wheel size can be a real safety hazard or result in damaging the vehicle. It is recommended to put on tires/wheels that matches the vehicle manufacturer.
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